Getting Started
Set up your device, download the app, and start accepting payments
4 articles
Using the Softpay App
Day-to-day features like transactions, receipts, tipping, and more
9 articles
Licensing, Accounts & Payments
Pricing, licenses, logins, settlements, and account management
5 articles
Devices & Compatibility
Supported phones, payment cards, transaction limits, and accessories
8 articles
Common Errors
Look up error messages and codes you may see during a transaction or when setting up your device.
8 articles
Troubleshooting
Step-by-step help for connectivity issues, device setup, login problems, and other common situations.
10 articles
Security & About Softpay
Safety, certifications, how Softpay compares, and how the technology works
5 articles
Integrations
POS integration options, app switching, off-device payments, and feature availability
9 articles