Softpay

As a general rule of thumb Softpay can be installed and used on most Android devices that meets these criteria:

Running minimum Android 1...

Which phones can I use as a merchant?

Softpay supports use of the following card types:

Visa
Visa Electron
Dankort
Mastercard
Maestro
American Express
BankAxept
Diners Club/Di...

Which payment cards are supported?

 Transaction limits in Softpay are fully managed by your acquirer or processor.Softpay fully relies on the acquirer for these settings and...

Transaction and CVM Limits

If searching for the Softpay app in Google Play Store does not return any results, it means the distribution platform has determined that ...

Why can't I see the Softpay app in the Google Play Store?

To enable automatic updates of all apps from Google Play Store:

Open the Play Store app
Tap the profile icon at the top right
Select “Set...

How do I auto update the Softpay app on my device?

Consumer Devices




Manufacturer


Models




Google


Pixel (3, 4, 5, 6, 6 Pro, 7a)




Motorola


G31G54




Nokia


6.2G20




OnePlus...

Device Positive List

Minimum Android 10.0 for consumer devices and minimum Android 8.0 for enterprise devices.
Android Security patch date must not exceed 12 m...

Mobile Device Minimum Requirements

When I try to start a transaction, I get the message: "Please update device".
For the Softpay app to function as a terminal, the security ...

How do I update the security patch on my device?

Supported phones, payment cards, transaction limits, and accessories

Devices & Compatibility

Find answers and get help from Intercom Support and Community Experts

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