How do licenses work in Softpay, and how can I add more licenses to existing credentials?
This article explains the purpose of licenses, their impact on API access and operations, and the process for adding more licenses to existing credentials.
Understanding Licenses in Softpay
Licenses in Softpay are primarily used for billing purposes. When a customer places an order with a specific number of licenses, it determines how many licenses they will be billed for. Importantly, licenses do not limit, alter, or restrict API interactions, terminal operations, or other functionalities within Softpay. This means that API access and permissions remain unaffected by the number of licenses associated with an account.
Adding Licenses to Existing Credentials
Adding more licenses to your existing Softpay credentials is a straightforward process. On TOF based processing you do not need to place an order through another external platform. Instead, simply create an order for the needed licenses and then log in to the additional devices using your existing Softpay credentials. Each new device you log into will automatically function as an additional license, enabling you to start processing transactions immediately. This seamless process ensures that you can expand your operations without unnecessary delays or complications. By understanding the role of licenses and the simple steps to add them, you can efficiently manage your Softpay account and scale your operations as needed.
On MID/TID based setups you must first ensure that you have enough TIDs to cover your installation base and then onboard the MID/TIDs as terminals and register orders, followed by setting up the additional apps.
Related Topics
Managing Softpay credentials
Troubleshooting device activation issues
Understanding Softpay billing and invoicing